TED Talks

How To Have An Even Better Conversation

Here’s a great talk about communication and the importance of good conversations.

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Use Cases
Sharpen Communication Skills for the Best Customer Experience

Customer behavior is a mixed bag. No matter what they get, employees need to know how to handle every scenario.

Communication Skills Customer Experience Customer Service

Blog
Why We Need Face-to-Face Communication

What is the cost of turning nearly all our face-to-face meetings into emails?

Communication conversation face-to-face

Blog
The Top 3 Things Employees Need to Succeed During Challenging Times

Companies today face two important questions: 
  •  How can I ensure the success of my team, my organization, and myself during difficult times?
 ~ and ~ 
  •  How do I get the support I need, and how can I effectively support others? 
 The secret to success boils down to what we’ll call “Nurturing Communication.”

Communication Skills Customer Service Management Training

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