Crisis Communication Skills Have Never Been More Vital
In today’s world, brand crisis can emerge without warning. It’s critical that employees feel prepared to take on sensitive communication challenges.
TED Talks
How To Have An Even Better Conversation
Here’s a great talk about communication and the importance of good conversations.
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Use Cases
Sharpen Communication Skills for the Best Customer Experience
Customer behavior is a mixed bag. No matter what they get, employees need to know how to handle every scenario.
TED Talks
What would it take for you to Change your Mind?
Needing to disagree can be so difficult that people choose silence instead of speaking out. Learning how to successfully engage people and bring out points of agreement and disagreement is easy with Fluency Speak.